PTCGO error occurs

Discussion in 'PTCGO' started by Sejune39, Apr 7, 2016.

  1. Sejune39

    Sejune39 New Member

    So I made a account and i downloaded the game. I try the game but at the start it just says that the program is not responding and it forces me to close the program. . I tried re-downloading a few times and using "repair", but no use. Any help?
    Last edited: Apr 7, 2016
  2. djrules5454

    djrules5454 New Member

    Here are the steps if you're running some version of Windows:

    Uninstall the game.

    Once the game is uninstalled, go to the following folders and delete their contents, replacing "%user%" with your computer logon name:

    C:\Users\%user%\AppData\Local\Temp\The Pok__mon Company International\Pokemon Trading Card Game Online

    C:\Users\%user%\AppData\LocalLow\The Pok__mon Company International\Pokemon Trading Card Game Online

    C:\Users\%user%\AppData\LocalLow\Unity\WebPlayer\Cache\The Pok__mon Company International_Pokemon Trading Card Game Online

    C:\Users\%user%\AppData\Roaming\Pokémon Trading Card Game Online\PokemonTradingCardGameOnline

    Empty out your Recycle Bin.

    Then re-install the game.

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