I have this problem with several trainer cards that I received from booster packs, and also some cards that my opponents use. I just can't see which card it is and instead see a red card with some strange symbol
I'd say it's A) Your graphic card, maybe your computer is older. I played on an older computer last week and it was zoomed out.
B) your internet speed. I know when I'm on wireless and not direct connect sometimes cards don't load up at all!