Pokémon TCG: Sword and Shield—Brilliant Stars

When all else Fails -- Email!

This is a letter that I wrote to Pokemon USA awhile back,
I hope that this will help other people if they experience
similar computer problems of their own.



Hello Pokemon USA,

In November 2003, I sanctioned two tournaments to be run as part of the
"Big Pokemon Day" in Florida that I and others worked on.
It was a happy success.

When I went to upload the event, the upload button did not work.
These tournaments were the 19 and 20th tournaments ever to be sanctioned
by Pokemon USA, and were within the first dozen to be reported back to Pokemon USA.
After trying numerous times to get the upload button to work and failing,
I decided to try entering the tournaments by the other electronic method available:
entering each match one at a time into the Pokemon TCG database.
This method was found below the Upload Button area.
Unfortunately, at that time, the program accepting information did not give you
the opportunity to give a player a bye.
You had to enter two players for every single match.
So, I tried to figure out what to do next.
I felt it was important to turn the tournament in.
So, I created a player and named it Mister Bye.
Every time a player needed a bye and the computer refused to take the entry
without an actual player being entered, I paired them with Mister Bye.
This allowed me to turn in these two tournaments.
I have not used "Mister Bye" anywhere since.
I labeled it "Mister Bye" so that it could easily be identified and corrected later.
I also hoped someone would see the "Mister Bye" when it arrived to you and
correct it into a real bye.

I spoke to someone about the matter later, and they suggested I could have attached
the tournament to an email and sent it to Pokemon USA. I had never done that with
WotC, so the idea did not occur to me while I was handling the tournament.

Please correct this problem in your database.
I sincerely apologize for any time and effort this may cost you.
My Pokemon Organized Play number is ___.
Look up my sanctioned tournaments and you will find it easily.

Thank You,
Douglas Zuver
 
Prof. Douglas Zuver said:
This is a letter that I wrote to Pokemon USA awhile back,

Unfortunately, at that time, the program accepting information did not give you
the opportunity to give a player a bye.
You had to enter two players for every single match.
So, I tried to figure out what to do next.

Aargh! Had the same experience...

...months later!

What a bummer. When I had this problem an expert on the board (DGL) let me in on this secret:

don't enter the byes.
Non-entry for a round counts as a bye. You likely already know this, but I post it here for some who may benefit before this message self destructs.

Quoth the Maven,
nevermind!
 
I had this happen to me also

I was corrected by PUI

In your event a Bye is a win, but for standings and rankings it is nothing.
So you dont enter anything.

The new online manual system seems to take care of that.
 
I'm not entirely sure that's the best way. Emailing doesn't always get the results you expect. I sanctioned a tournament a while back, but ran it totally manually (read here: paper slips, manually picking matchups etc) and expected that I'd be able to input the matchups also manually when I got home in the area under the tournament listing in "my pokemon". That was a nightmare! First I couldn't input any of the new id's, then a few days later, I could access the numbers, but the site wanted me to put in passwords for these numbers that were never given to me. Each time I tried, each time I seemed frustrated in my efforts. So I emailed the whole mess to POP, including all the new id's, and all the matches, and who the winners were. I got an email back saying that they thought all the problems were more or less worked out. I assumed that would be that. I was wrong. No one entered any of my tournament or pairings into POP's database. 2 weeks later and I had to manually pair all the matchups using Steve P's software (which performed amazingly by the way) then sent the tms file in. I'm not sure if I was considered delinquent for that and another tournament, which had the same problems by the way, but considering I did try to get them the matchups, I would hope not. You obviously don't always get what you expect when you email POP.
 
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