Results 1 to 19 of 19

Thread: Refresher Update

  1. #1

    Refresher Update

    Hey everybody. I just heard that trading was up and I wanted to get back into ptcgo, but I ran into a problem. After I downloaded the client and tried to login there was a refresher update and it has been updated for over an hour and nothing has happened yet. Have any of ou encountered this problem? Any help would be much appriciated.

  2. #2
    All the problems I've had with the refresher seem to stem from old files left after a re-install. Assuming your in windows, uninstall PTGO, then go to your mydocuments/allusers/appdata/pokemon... and delete everything in the folder. Now re-install PTGO and the refresher should update properly.
    Yeah! 3rd place Maine states '12. But really my kids do all the winning.
    Darien N, 13: 19 BR wins, 7 CC wins, 4 SPT wins; 3 T4, 1 Reg win
    Matty N, 10: 3 BR win, 3 CC wins, 2 SPT T2, 1 VGC Reg T4

  3. #3
    Or just try to restart the game again.
    Toho's Godzilla Will Live Forever!

  4. #4
    Moderator
    Contest Host
    Rogue Archetype's Avatar
    Join Date
    Aug 2008
    Location
    Virginia
    Posts
    4,509
    Images
    20
    Quote Originally Posted by FordPrefect View Post
    All the problems I've had with the refresher seem to stem from old files left after a re-install. Assuming your in windows, uninstall PTGO, then go to your mydocuments/allusers/appdata/pokemon... and delete everything in the folder. Now re-install PTGO and the refresher should update properly.
    This was a great help FordPrefect. Thank you for taking a moment to type the tip
    =====> Proud PokeDad & PokeHubby <========
    Judge: Regionals, States, Cities, Battle Roads, PreReleases; League Owner @ Warsaw, VA YMCA
    Why Bianca?WHY??

  5. #5
    Where is mydocuments/allusers/appdata/pokemon in Windows 7? I am having the same error.

  6. #6
    Exactly where you said it is. In Documents. Or, at least, that's where it should be. The Win7 file system is not that much different from the WinXP file system that it'd be put in a significantly different place.

    If nothing else, the Win7 searcher is a fair sight better than its WinXP counterpart. You can always use that to try and search for it.
    2008 North American Professor Cup Champion
    Minnesota Furious Fists Prereleases || FREE Furious Fists Win-A-Box
    Bullados YouTube Channel
    If you happen to know of a USB, clip-on microphone, please let me know. Thank you!

  7. #7
    I did both but nothing came up. My refresher keeps looping at 2/5 for hours.

    I did what FordPerfect advised, it didn't work to fix my problem. The files in windows 7 were in C:\Users\<user name>\AppData\Roaming\Pokémon Trading Card Game Online. What happens is the refresher will finish up to step 3/5 afterwards it will redo step 2/5. From there it will infinitely redo the step.

    My system specs are:

    Phenom II x4 945
    4GB RAM
    HD5550
    Windows 7 32bit
    English Language+Japanese locale for non-unicode

    I tried unticking the read-only property in the refresher folders and reverting to full english language. Nothing works, I don't know what to do with this.
    Last edited by Thoarla; 10/30/2012 at 02:47 AM. Reason: More details

  8. #8
    Install the program in another place. I don't know why that's the default place for installing PTCGO, but it's certainly not a good place. Just do it on your main drive, and it will be fine - C:\PTCGO is what I use.
    Check out The Top Cut for professional Pokémon TCG coverage!
    Follow us on Facebook, Twitter, and YouTube to stay updated!

  9. #9
    It's still not working in my case. It still does it's strange behavior.

  10. #10
    So to be sure you have done the following:
    1. Uninstalled PTGO using the Add/Remove Programs in Control Panel
    2. Remove ALL files and folders from the original install location, empty recycle bin(shouldn't need to, but can't hurt)
    3. Download the latest version of PTGO from the Pokemon website and install to a custom location

    You should also try a search for the files: 'patchsettins.txt' and 'patchsettings.txt.meta' I believe these are the problem files that don't get uninstalled, also look for the folder 'Refresher_Data' just in case they got put somewhere else during one of your installs. All of these should be removed if found.
    If you did all that and the refresher still won't work properly you will likely need to contact Pokemon's tech support.
    Yeah! 3rd place Maine states '12. But really my kids do all the winning.
    Darien N, 13: 19 BR wins, 7 CC wins, 4 SPT wins; 3 T4, 1 Reg win
    Matty N, 10: 3 BR win, 3 CC wins, 2 SPT T2, 1 VGC Reg T4

  11. #11
    Somehow it worked after I defragged the registry.

    Thanks for the advise as it worked after I did the steps + defragging the registry.

  12. #12
    Yeah, registry problem was my next thought, but picking through that mess is beyond my expertise. Glad all it took was a defrag.
    Yeah! 3rd place Maine states '12. But really my kids do all the winning.
    Darien N, 13: 19 BR wins, 7 CC wins, 4 SPT wins; 3 T4, 1 Reg win
    Matty N, 10: 3 BR win, 3 CC wins, 2 SPT T2, 1 VGC Reg T4

  13. #13
    Help! My pokemontcg wont load.
    I double clicked on it it keeps on looping refresher update 2/5 over and over again.

  14. #14

  15. #15
    Hey guys I ended up fixing it and I found that when I turned off my virus protection and it was able to install all the way. I thanks for the suggestions.

  16. #16
    I have tried all the tips stated, but I still cant get the refresher to finish. Its just gets to the end of step 3 and freezes every time :(

  17. #17
    Anyone know when the BC expansion goes live?

  18. #18
    I think its live now, I finally got it installed. I didn't get any free booster packs tho :(

  19. #19
    Mine just gets stuck at the "loading" screen.

    I can't even download the client from the PTCGO website.
    Quote Originally Posted by jfm0613 View Post
    Here is a question: My son just got some new Pokemon cards for his birthday. In the set was a very large Mewtwo card that he wants to put into his deck. Considering that it is as big as 4 regular-sized cards, how do you shuffle it into a deck?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •