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Thread: NEED help....

  1. #1

    NEED help....

    Ok I don't know if its the right place to ask but at www.op.pokemon-tcg.com I had signed up for player rewards last year. I don't know if theres any other way to ask there cause I don't go there much but recently I went on there to do some stuff and genius that I am, I hadn't recorded my pass or username because I never used it much and I figured I'd remember. Well I didn't and there was a thing that said if I entered the Email I used it would tell me my pass and username if I forgot them. I clicked it and it says "There are multiple accounts using that Email address that don't appear to be family members. Please contact customer service to have this problem corrected." Well I did a while ago and nothing has happened and no Email has been sent to that adress concerning the problem. Obviously I cannot make a new account or else they would think I was trying to get bonus player rewards or something. What do I do?! WHAT?!?!?! Someone tell me if there is a better place for me to ask.
    For me pokemon is like sports. I love it but im absolutely horrible at it.
    Quote Originally Posted by doctormcdreamy View Post
    ^hmmm. smells like gallade.
    Retired from the game for now, but I'm still here!

  2. #2
    Mod Supervisor SD PokeMom's Avatar
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    check your spam filter.

    contact POP directly.

    'mom
    SD area players: join the Play! Pokemon San Diego facebook group for local event info!
    League Leader, San Diego Games and Comics / PTO, San Diego CA
    My eyes being hindered by blind passions, I cannot perceive the light that grasps me;
    Yet the great compassion, without tiring, Illumines me always.
    Namuamidabutsu...

  3. #3
    Well.....sadly its my moms Email address. I started this before I had my own. what do you meen contact them directly? Email them?
    For me pokemon is like sports. I love it but im absolutely horrible at it.
    Quote Originally Posted by doctormcdreamy View Post
    ^hmmm. smells like gallade.
    Retired from the game for now, but I'm still here!

  4. #4
    Mod Supervisor SD PokeMom's Avatar
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    yes, you have to make the effort and email _them_ rather than hoping for a solution here...

    'mom
    SD area players: join the Play! Pokemon San Diego facebook group for local event info!
    League Leader, San Diego Games and Comics / PTO, San Diego CA
    My eyes being hindered by blind passions, I cannot perceive the light that grasps me;
    Yet the great compassion, without tiring, Illumines me always.
    Namuamidabutsu...

  5. #5
    Quote Originally Posted by SD PokéMom View Post
    yes, you have to make the effort and email _them_ rather than hoping for a solution here...

    'mom
    Funny, that sounded like a rebuke. Tsk, I don't know everything and I just came here hoping maybe someone could help me, not tell me to make an effort. Thats why I came is to find a solution so I could make the right effort. IMO this IS making an effort.
    For me pokemon is like sports. I love it but im absolutely horrible at it.
    Quote Originally Posted by doctormcdreamy View Post
    ^hmmm. smells like gallade.
    Retired from the game for now, but I'm still here!

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