Preleases running out of Promos

[Jaeger]

I try really hard not to complain about little things when it comes to Pokemon, but when I'm shelling out $25 a pop for a prelease I feel I have a bit of right to. I had to work yesterday so I paid for my little brother to play in the prelease since I couldn't. Later that day he told me he didn't get promo because they "ran out" and wasn't even told he wasn't going to get one till he paid his money. I am really curious has to who is at fault for my little brother and several other young kids for not getting the promo. Is the TO for not ordering enough or does P!P have a way of determing how many each store gets?

I hate to complain over a few dollars card but this has happened before and its kind of getting old. This promo was actually playable and indemand trade wise which kind of made the $25 easier to accept. Can I email P!P have a promo sent to me or can they send them to the store so all of the kids who didn't receive one would get one?