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Author Topic: Getting DCI attention to resolve an error, any suggestions?
bulbasnore

Member # 703


posted March 04, 2003 11:10 PM      Profile for bulbasnore      Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
As a Prof & TO I'm quite embarrassed to say that in helping a player that had travelled far & was stood up by his partner in team play, I had to re-enter the first round of my tourney and mixed up a team (switched members). Further, I biffed the playoff round and it didn't go up with the results.

I've written dci@wizards.com about this several times. I've sent the corrected file. I've also uploaded again and that was a disaster -- even though the file is correct, the teams have different numbers - polar opposites to the original -- the upload didn't update the teams, just assigned the wins to the old team numbers.

Anyone have a tip for getting this resolved?

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Pokemon TCG is a game for all ages.
6th Place June 2002 WCSC Professor Draft
Now planning to see you at San Diego Comic Con, July 17-20, 2003

From: Where you play a kid's game and never T8 in it! | Registered: Feb 2001  |  IP: Logged
DaytonGymLeader

Member # 2615



posted March 04, 2003 11:27 PM      Profile for DaytonGymLeader   Email DaytonGymLeader    Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
Send a corrected copy of the tournament report to the DCI via email dci@wizards.com. In your email, make sure that you state that this is a corrected copy. You can find what is in the tournament report by going into Reporter > View > DCI Tournament Report. This shows the winning player and losing player for each round that occoured. Now for team, I'm not sure of the structure of this document. I remember doing this for the 1st season of last year's league and it's a task I will avoid in the future (thanks to the author of this fabulous app).

Hopefully, this helps.

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DaytonGymLeader
Books-A-Million 307
Dayton, Ohio
dayton_tcg_leagues@netzero.net
Founding Member of Team Banda de Foco
2002 Professor Championship Head Judge
2002 Origins TMP Head Judge
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2003 Dayton, OH SBZ Head Judge
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2003 Team Championships Judge

From: Dayton, Ohio, USA | Registered: Mar 2001  |  IP: Logged
TrEkIeV

Member # 3433


posted March 05, 2003 01:54 AM      Profile for TrEkIeV   Email TrEkIeV    Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
Paul's dci number is 99008077, you can see how messed up his record is by looking it up

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7th Place 2002 WCSC Professor Challenge

13th Place 2002 Worlds Professor Challenge

1st Place 2003 Feb Super BattleZone - Los Angeles

9th Place 2003 May Super BattleZone - Westminster

From: Los Angeles, California | Registered: Mar 2001  |  IP: Logged
old man

Member # 28


posted March 05, 2003 06:42 AM      Profile for old man   Email old man    Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
Also send MTM an e-mail through the Professor list, & make sure he understands the problem.

The place where my Son won his trip to Worlds only submitted the Swiss portion of the event to the DCI & none of the playoffs. In the swiss part my son was second. After e-mailing the TO, talking to MTM at Worlds & e-mailing MTM it was finally fixed. They don't seem to be in any hurry as this had happened to my son on June 15, 2002 & it was just last week when it was finally corrected.

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Certified Master Professor (some say I am certifiable) &

Dci tournament coordinator for the OKC area!

From: Del City, OK, USA | Registered: Feb 2001  |  IP: Logged
Skywolf1

Member # 1448



posted March 05, 2003 10:50 AM      Profile for Skywolf1   Email Skywolf1    Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
Hello Bulbasnore:

I just sent you an e-mail with my suggestions on how to correct this issue.

HTH,

Skywolf1

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Marsh Schneidau
(aka Skywolf1)
Founder, Card Trainers International

Nevada's FIRST Master Professor

Skywolf1: JOLTEON--You practice as you perform. At first you bide your time and become very resourceful, but when the time is right and the odds are in your favor you strike full force at whatever the task might be.

Visit "Team UK's" NEW website at:
www.members.aol.com/hairyclefairy

From: Las Vegas, Nevada USA | Registered: Feb 2001  |  IP: Logged
bulbasnore

Member # 703


posted March 05, 2003 08:03 PM      Profile for bulbasnore      Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
Thanks for the suggestions everyone, keep 'em coming.

To clarify:

1. I have sent the file to dci@wizards.com. I did mention it was the corrected copy.
2. I have emailed MTM, but he hasn't had time to reply yet, and frankly, this isn't his problem.

BTW, DCI reporter is not the best piece of software:
-Heinously inconsistent user interface.
-Try importing teams into Local Players.
It does the basic job, but could stand a total rewrite, preferably in J2ME so that it can run on any computer, including handhelds.

Still trying.
'snore

--------------------
Pokemon TCG is a game for all ages.
6th Place June 2002 WCSC Professor Draft
Now planning to see you at San Diego Comic Con, July 17-20, 2003

From: Where you play a kid's game and never T8 in it! | Registered: Feb 2001  |  IP: Logged
bulbasnore

Member # 703


posted March 06, 2003 07:08 AM      Profile for bulbasnore      Edit/Delete Post  Reply With Quote  Report This Thread to Moderators
OK, I just heard back from dci, thanks Marsh. We'll see how this turns out on March 11 when the update comes out.

IF you get frustrated with lack of email response to an error, do NOT re-upload from reporter. That is known to dci to make matters worse.

--------------------
Pokemon TCG is a game for all ages.
6th Place June 2002 WCSC Professor Draft
Now planning to see you at San Diego Comic Con, July 17-20, 2003

From: Where you play a kid's game and never T8 in it! | Registered: Feb 2001  |  IP: Logged


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