Paypal has always been extremely helpful to me when things have happened. I have a debit card that I use for my account, and a gas station took 75.00 more out of the account to cover the 20.00 I spent. The 75.00 was my coverage for food, and our trip home from a states tournament. 4 hour drive with lots of snow. I wanted a buffer in case we needed to get a hotel for a second night. I called up customer service, and they immediately got the money credited back to my account. Maybe I'm weird....but I've had no issues with them. Glad to hear you got your money back though!