Pokémon TCG: Sword and Shield—Brilliant Stars

Latest Mac update crashing

C

Crawdaunt

New Member
My Refresher just updated my PTCGO, and now it won't open. The details are as follows:

Process: launchd [1241]
Path: /Users/Markalus/Desktop/Pokemon Trading Card Game Online.app/Contents/MacOS/Pokemon Trading Card Game Online
Identifier: unity.The Pokémon Company International.Pokemon Trading Card Game Online
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [115]

Date/Time: 2013-04-22 22:12:17.473 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 95934 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: 52001CFD-C949-4246-A46A-6D2D849F1685

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: Unknown

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0x00000000
ss: 0x0000001f efl: 0x00010202 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x0000001f
cr2: 0x00000000

Binary images description not available


Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet Adaptor (en3), Ethernet, en3
Network Service: Ethernet Adaptor (en2), Ethernet, en2
Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
Click to expand...

This happening for anyone else? Hoping this can be fixed quickly.
 
Mine is coming up with a error during update when the refresher comes up and even when I click retry it does the same thing.....

The thing that ticks me off is this happens with every single update and I have to uninstall and install.

Maybe a update to solve this could be done....:nonono:

Hopefully this gets solved tomorrow as I opened a ticket, even though my past ticket still has yet to be answered...

edited, I didn't read the part about your problem being on a mac, mine is on pc sorry.
 
pokemonmike said:
Mine is coming up with a error during update when the refresher comes up and even when I click retry it does the same thing.....

The thing that ticks me off is this happens with every single update and I have to uninstall and install.

Maybe a update to solve this could be done....:nonono:

Hopefully this gets solved tomorrow as I opened a ticket, even though my past ticket still has yet to be answered...

edited, I didn't read the part about your problem being on a mac, mine is on pc sorry.
Click to expand...

Im on pc and every time the update finishes, I click play. Then it loads, and takes me right back to the refresher... What is going on?
 
Probably not. But they do record everything that's said there. And it does get fixed. Eventually.
 
Hey guys, just wanted to say I had the same problem with PTCGO on my Mac (10.8.2). I was able to fix it by doing the following:
Uninstall PTCGO and all its content
Reinstall PTCGO. Do not open Refresher or PTCGO yet.
Duplicate PTCGO and Refresher to your applications folder.
Open Refresher and PTCGO from the ejectable white disk image (this is where you would expect it to work but was/is not working for many)
Refresher should update but buttons will not function, game will not launch etc.
Delete the clone of Refresher in the Apps folder
Duplicate Refresher from white disk image to the Apps folder again
Eject the disk image of PTCGO (should be under devices)
Go to the finder glass, in the top right by default, and search "Refresher" it should show up under apps. Click it
PTCGO should now be working

I have no idea if this will work for anyone else, but it solved it for me.
 
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