Refresher is killing me!
- Thread starter ESAKO
- Start date
if you're using MAC the answer may be here
http://pokegym.net/forums/showthread.php?t=170976
my post/source link
http://pokegym.net/forums/showthread.php?t=170976
my post/source link
pokemonrocks777
Front Page News Editor
pokemonrocks777
Front Page News Editor
Sorry I thought I already posted. Your Best bet is to summit at Ticket to Pokemon and explain your issue.
pokemonrocks777
Front Page News Editor
support.pokemon.com and you have to be logged in to your Pokemon Trainer club account Hope this helps
Last edited:
Try uninstalling the entire application, remove all files from the PTCGO folder (default location is c:/Users/username/AppData/Roaming/Pokemon Trading Card Game Online ).
Then try re-installing, you may want to also change the install location to C:/Program Files/something so that it is easier to find and remove the files if you get another refresher lock-up.
Then try re-installing, you may want to also change the install location to C:/Program Files/something so that it is easier to find and remove the files if you get another refresher lock-up.
pokesam128
New Member
it happened to me too and i cant delete it and it wont dinish what do i do
The www. at the beginning of the link is mucking things up. The actual URL is support.pokemon.com. You can also use www.pokemon.com/support to get there.
Politoed666
New Member
Not helping much TBH. Can we get some clarification on why the Mac version repeatedly stalls at the "updating refresher" screen, even when deleted and redownloaded?
Kayle
Active Member
Why would he know that?
That's a question that would have to go through to the designers of the program, who would then have to inspect the code and figure it out (if Cake is a third-party program it might have to go another layer further, too), and then back up to Liesik before coming back to us.
Unless the bug is really ridiculously horrendous, which I kind of doubt, it'd be faster to just fix it.
That's a question that would have to go through to the designers of the program, who would then have to inspect the code and figure it out (if Cake is a third-party program it might have to go another layer further, too), and then back up to Liesik before coming back to us.
Unless the bug is really ridiculously horrendous, which I kind of doubt, it'd be faster to just fix it.
pokemonrocks777
Front Page News Editor
that can't be right normally it takes a little under 48 hrs for an actual response
Pocket Master
New Member
I am new here. I have similar issue. I downloaded the game from official site for Windows. I get to Refresher, but by third step I get error, "Error during update. Sorry for the issue, please re-install the game." I try everything to fix error. I try re-installing numerous times and in different location on different hard drives. I try uninstalling using applications like CCleaner, Your Uninstaller and many other applications associated with fixing registry inconsistencies. I try removing all unwanted files left after uninstall process. I try cleaning registry. I try de-fragmenting registry. I try disable my personal Anti-Virus and Firewall, ESET Smart Security. I try disable all its protective features. I try to run refresher in Gaming Mode feature of Anti-Virus. I have no other Anti-Virus software besides ESET Smart Security. I have no other active protecting Firewall that could possible hinder the game to update. My Windows Firewall is disabled. I try updating Adobe Flash just because I run out of ideas to fix said error.
I also try re-downloading client and install from new client. Same issue persists after installation of new client. I run out of ideas.
Any assistance appreciated.
Additional Information:
Windows 7 Ultimate Edition 64-bit (Not fully updated)
**awaited updates pending installation**
Core 2 Quad
4 GB Ram DDR3
Radeon HD 5770 1 GB Video Ram
BROWSER: Mozila Firefox (Fully updated)
ANTI-VIRUS + FIREWALL: ESET Smart Security (Full updated)
CCleaner (Full updated)
Your Uninstaller (Outdated)
Tune Up Utilities (Outdated)
P.S. Let me know if any additional information is required for any possible assistance.