But that is not how businesses are supposed to work, when you make changes good or bad you need to explain them to your customers. That is just good business sense.
Look at JC Penny. This January they had a big announcement that they were doing away with sales. They EXPLAINED to their customers that they were doing this so that they could have everyday low prices on all their merchandise at all times and not have low prices on some items and higher on others.
Now the customers knew why the change took place but they did not like it so many stopped shopping at JC Penny and their sales dropped.
Now JC Penny has made another change and they EXPLAINED to their customers that sales would be coming back, and they did so because they found out that their customer liked shopping for sales and did not like shopping in stores that no longer had them.
Can you imagine what would have happened if JC Penny had just dropped sales from their stores without saying why? And then when a customer came in and asked a manager why noting is on sale? And the manager said "Well they are gone now and that is all you need to know." Then the Customer asks "Can you please tell me why they are gone I liked shopping your sale merchandise" What do you think would happen if the manager told the customer" You do not need to know why, but people in charge have your best interests in mind so do not worry about it"
Do you think that customer would ever shop at JC Penny again?
This is the situation we find ourselves in with Pokémon, but we cant choose to shop at Macys or Sears like the JC Penny shopper can, we don’t have the choice to play Pokémon at Organization A's torment or Organization B's tournament so we are stuck with changes thrust upon us with no recourse or options. It would just be so nice if we could be given some explanation for why thing are changed, it is just constantly being kept in the dark that is so frustrating.
OP is such a small sliver of the Pokemon Business scheme. We hardly make a dent in sales. Please understand that OP brass have bosses too. I imagine those bosses tell OP brass, "you do this with this size budget. Oh, by the way....dont talk about what we talk about". I can imagine this being the case based on the closer interaction I have with OP brass via the PTO route than you would as a player.
I know OP brass have our best interests in mind. They LOVE this game and the people in it. Just like in business, sometimes decisions are made on what is popular, sometimes on budgets and sometimes for other reasons.
Just something to chew on.
Keith