SuperWooper
New Member
Time to blow off some steam!
So recently I heard that Pokemon Snap was on the VC and I tried to connect to the Wii Shop Channel to download it. But this message comes up saying that a new version of Wii Shop was available, and that I had to perform a system update. Soooo I go to "Wii System Update" under "Wii Settings" and it prompts me for a test connection. It connects just fine, but as soon as it brings up the loading bar it just freezes and says, "Error Code 32004, visit support.nintendo.com"
So I go online and check it out, type in 32004 in the error code box and it tells me to change the channel my router broadcasts on to either 1 or 11. I think my problem is solved, since it was on six earlier. I try 1, and it doesn't work. I try 11. No dice. I try a bunch of others, just in case. Nada. So I get back on there and try to figure out why I still can't update the system (I've done it quite easily in the past). So I check option two, which is to visit their troubleshooting tips. I go there and tell them what kind of router I have (linksys WR52GTS or something like that, I can't remember it now, but I know I put it in right because I did it one character at a time), and I hunt around on that page, but it's not on the list of routers that the Wii has a problem connection with. Well, no duh, I connect to the internet just fine, I just can't perform a system update.
So I continue hunting and find this page that says I might need to change my primary and secondary DNS to match my router's default IP address. So I do that, and instead of it deciding to work, it stops being able to connect to the internet altogether. I erase those settings and reconfigure my settings. I figure it's time to start rebooting stuff. I reboot the router. That doesn't work. I unplug the Wii and replug it, and just for good measure I configure my internet settings again (I like quadruple-checked all the numbers). Still nothing. So I'm just about at the end of my rope.
Finally I get to some page that actually looks promising. It tells me that 2.4GHz frequencies can mess up the Wii's connectivity mid-download, so I check out our phones and lo and behold, they're 2.4GHz! So I unplug them, and just for good measure, get them out of the radius of our router. Well, that doesn't work. (I've been able to perform system updates with those phones in our house before, BTW.) Then I see the same prompt for the error code number as before, only it's formatted under a completely different page for people like me who have NO IDEA what the heck is going on with their Wii. I go there, fill in the error code (32004), and go through a bunch of pages where it's asking, "Did you try this? Did you try this? Did you try thiiiiiiiiiiiiis?" Finally I get through all that stuff, and it just tells me to change the channel on my router again. -______-
This is driving me crazy. I'm actually considering calling up Nintendo's tech support and talking to an actual person. (read: I'm actually considering being put on hold for, like, evar.) Has anybody else gotten the error code "32004"? If so, please tell me what on earth is the matter with my Wii. =/
So recently I heard that Pokemon Snap was on the VC and I tried to connect to the Wii Shop Channel to download it. But this message comes up saying that a new version of Wii Shop was available, and that I had to perform a system update. Soooo I go to "Wii System Update" under "Wii Settings" and it prompts me for a test connection. It connects just fine, but as soon as it brings up the loading bar it just freezes and says, "Error Code 32004, visit support.nintendo.com"
So I go online and check it out, type in 32004 in the error code box and it tells me to change the channel my router broadcasts on to either 1 or 11. I think my problem is solved, since it was on six earlier. I try 1, and it doesn't work. I try 11. No dice. I try a bunch of others, just in case. Nada. So I get back on there and try to figure out why I still can't update the system (I've done it quite easily in the past). So I check option two, which is to visit their troubleshooting tips. I go there and tell them what kind of router I have (linksys WR52GTS or something like that, I can't remember it now, but I know I put it in right because I did it one character at a time), and I hunt around on that page, but it's not on the list of routers that the Wii has a problem connection with. Well, no duh, I connect to the internet just fine, I just can't perform a system update.
So I continue hunting and find this page that says I might need to change my primary and secondary DNS to match my router's default IP address. So I do that, and instead of it deciding to work, it stops being able to connect to the internet altogether. I erase those settings and reconfigure my settings. I figure it's time to start rebooting stuff. I reboot the router. That doesn't work. I unplug the Wii and replug it, and just for good measure I configure my internet settings again (I like quadruple-checked all the numbers). Still nothing. So I'm just about at the end of my rope.
Finally I get to some page that actually looks promising. It tells me that 2.4GHz frequencies can mess up the Wii's connectivity mid-download, so I check out our phones and lo and behold, they're 2.4GHz! So I unplug them, and just for good measure, get them out of the radius of our router. Well, that doesn't work. (I've been able to perform system updates with those phones in our house before, BTW.) Then I see the same prompt for the error code number as before, only it's formatted under a completely different page for people like me who have NO IDEA what the heck is going on with their Wii. I go there, fill in the error code (32004), and go through a bunch of pages where it's asking, "Did you try this? Did you try this? Did you try thiiiiiiiiiiiiis?" Finally I get through all that stuff, and it just tells me to change the channel on my router again. -______-
This is driving me crazy. I'm actually considering calling up Nintendo's tech support and talking to an actual person. (read: I'm actually considering being put on hold for, like, evar.) Has anybody else gotten the error code "32004"? If so, please tell me what on earth is the matter with my Wii. =/
