Pokémon TCG: Sword and Shield—Brilliant Stars

November Community Update

ticka222

New Member
Greetings, Trainers!

Due to the interruptions caused by the winter holidays, the development team has a fairly light update planned for next month. Tentatively planned for December 11th, this update will focus on support for the Brazilian release of the Black & White—Plasma Freeze expansion and bug fixes. We’re planning to address as many of the significant bugs reported by the community as possible. We’ve already tested fixes for issues such as Terrakion’s Retaliate attack triggering when a Pokémon is knocked out by Poison between turns, ACE SPEC cards continuing to be blocked after Spiritomb’s Sealing Scream Ability is no longer active, and cards which are not properly enabled for use in the Modified format, such as Energy Switch from HeartGold & SoulSilver, and the full art versions of Victini and Cobalion from Black & White—Noble Victories.

The January game update will focus primarily on UI updates and bug fixes. A significant portion of the game will be included in these UI updates, including login, the global nav bar, and the Trade and Collection components that I’ve shown screenshots for in previous community update posts. This update will also conclude the sunsetting of booster credits. Any players with unredeemed credits will have them replaced in the game client with an equal number of assorted boosters from the Black & White through Black & White—Boundaries Crossed. Work on Tournaments will continue throughout the months of December, January, and February, at which time the team will assess the viability of release for this game feature. We will provide additional updates on the progress of this functionality as it becomes available.

In addition to improvements to the game, we’re also working with a business partner to make significant improvements to the forums. Our goal is to address all of the incomplete or buggy implementation on the current forums, as well as expanding functionality to include some of the cool features that are common in other communities around the web. The discovery phase of this project will occur throughout December, after which our partner will recommend a course of action. This could be something as straight forward as fixing the bugs with the existing forum software or as complex as migrating the content from the existing forums to a new forum software platform. We’re aiming for a late-February launch for the updated forums, but the complexity of the project will determine the actual date. As with Tournaments above, we will provide updates as possible.

Well, that wraps it up for this month’s update. I’d like to wish a happy Thanksgiving to those that celebrate it, and a big thank you to everyone for your continued support!

Discuss this post here!


source:
http://www.pokemontcg.com/forums/showthread.php?38966-November-Community-Update&p=850503#post850503
 
Yeah, and how about it crashing your PC when you do about 3 or 4 deck edits in Deck Manager. It is such a pain to have to always close the game and restart it after I have edited a few of my decks and it eats up my memory..
 
So what about the crash issue with Widows 8.1?

Per my post here:

After escalating several reports of the Windows 8.1 crashing issues that have been reported from the community, one of the engineers provided me with the following response:

There is a strong possibility that this is being caused by video card driver issues. Do you know if any of these customers have tried updating their graphics drivers since reporting the issue?

Windows 8.1 has caused most of the graphics manufacturers difficulty since it's release and have been releasing drivers more frequently because of that. nVidia released a driver on the 7th attempting to fix compatibility issues but wound up causing more and had to release another driver which came out Tuesday. Many of the users who got the 11/7 driver complained of crashing apps on 8.1 and the 11/19 driver has appeared to fix that.

Users with nVidia cards can get the latest drivers directly from http://www.geforce.com/drivers
Users with AMD cards can get the latest drivers directly from http://support.amd.com/en-us/download

Other users may need to consult their manufacturer if they cannot update with those links (Intel chipsets, etc.)

While I do believe it is a strong possibility that this is a video driver related issue, we will be performing some analysis and testing on our side to see if we can find other ways to make this happen. If any of the customers have updated to the latest video drivers and are still experiencing this issue, that information will also be very helpful. Once we are able to get the DxDiag's, we may be able to identify other potential causes for this behavior if it is not as simple as a driver update.

If you're running Windows 8.1 and are experiencing crashing problems with the game client, please attempt to update to the latest drivers for your graphics card. If you continue to experience this issue after doing so, please go to www.pokemon.com/support and create a ticket. Please be as specific as possible with the issue you are experiencing, and attach a DxDiag report for your system so that the Dev team can investigate the issue further.

Additionally, another user in the same thread posted the following information:

I actually managed to fix my crashes issues.
Here is how, I hope it'll be usefull.

The following help is for Nvidia users, I don't know the AMD control panel, but it has to be quite similar.

If you have a graphic card (non integrated):

- Open the Control Panel.
- Look for your GC control panel (Nvidia/AMD)
- Open the section to "manage 3D settings"
- At "Select a program to customize" click on the "Add" button and look for the PTCGO launcher.
- At "Select the preferred graphics processor for this program" chose the "High-performance NVIDIA processor"
- "Apply" at the right bottom
 
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Changing the Nvidia settings did fix the issue from what I can tell. I'll report back if I find anything new.
 
control panel>system>hardware>device manager>display adapters

^ That's one way to do it. If you're planning to file a support ticket, I recommend using the DirectX Diagnostic Tool that is part of every Windows operating system. This tool takes a snapshot of the hardware and drivers installed on your system, and is one of the most useful pieces of data we can collect for determining the cause of a problem. To use this tool:

  1. From your PC, open the Start menu
  2. Type DxDiag in the Search bar and hit Enter
  3. Once the tool is done running, click the Save All Information button and save the results as a .txt file

You can find your graphics card information near the top of the report under "Display Devices".
 
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