Bilbo Baggins
New Member
It will be up all in due time. It's still down for everyone so really no ticket is necessary. I'm sure someone will post in here if they successfully ordered their kit (I will if no one has yet...)
Order your new League Badge Case!
- Thread starter BJJ763
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It will be up all in due time. It's still down for everyone so really no ticket is necessary. I'm sure someone will post in here if they successfully ordered their kit (I will if no one has yet...)
Programming glitch? If it shows up i'll have extras for new leaguers who haven't ordered their Badge Case.
JohnnyBlaze
New Member
Sure as Pikachu is yellow a ticket definately needed to be open. What kind of professionalism does it show that an email was sent out to all League Leaders on October 7 that ordering for the Chespin season is now available and when people go to log on and order they receive a contradictory message that you cant order it?
Bilbo Baggins
New Member
true, but i think they know a problem exists when no league has ordered the supplies for the Chespin series.
EDIT: and it works now btw
2014 season 1 Chespin Keychain Charm
2014 season 1 Chespin Scorecard
2014 season 1 Chespin TCG Online Code Card
2014 season 1 Chespin Promo Skyla
2014 League Poster
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yay, skyla. Hope it's alternate art
losjackal
Technical Administrator
Man, can't someone make a mistake? Everything works as expected most of the time and no one says anything, but when something goes wrong, people question professionalism, or even competency.
(I'm saying that as someone voluntarily putting skin in the game by writing software to have our tournament events run better. If something goes wrong, I would hope the players show some measure of tolerance.)
While I agree, they should communicate this better. My league owner was thoroughly confused and it's only through me passing on what gets posted here that he has any idea what's going on.
losjackal
Technical Administrator
I agree, a followup email saying "sorry it's not ready yet" would be something, but often those aren't kicked off right away (or even within a day for example) because someone promises a resolution sooner than it actually materializes. I've been on both sides...as someone waiting for resolution, and someone who is on the hook to deliver resolution.
Though to acknowledge the systems that are indeed in place, your League Owner has access to the official Pokémon forums, even a special League subforum, where this matter is being discussed too. Anyone confused ought to visit there first.
Though to acknowledge the systems that are indeed in place, your League Owner has access to the official Pokémon forums, even a special League subforum, where this matter is being discussed too. Anyone confused ought to visit there first.
JohnnyBlaze
New Member
losjackal - Do you do the ordering for your League? Have you ever placed an order before? This is not the FIRST time this has happened. There are other seasons where an email is sent out and then I go to log on to order just to get the same message that "This season is not ready to order."
losjackal
Technical Administrator
I do place the orders for my league. I don't recall seeing this error any time in the 3 years that I've been running a league, but maybe that's because I usually wait at least 5-10 days to get one or two more league sessions in before reporting and placing the next season's order.
Bilbo Baggins
New Member
Then making a ticket is even more unnecessary. If it was the first time it ever happened, I would think about putting a ticket in, but since it's common AND always fixed later, no ticket is warranted.
rivershock
Member
Yeah, mine (I'm Australian) doesn't list any seasons currently... Wonder how long it'll take.
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