I got this virus and I'm not sure where to go to find an answer on how to fix it. I've gone through almost every result in the first view pages of a google search and I can't find a definite way of making sure my computer isn't infected.
My internet (Internet Explorer) closed and reopened a few hours ago and when it reopened this was on my home page:
I tried doing a google search but every time I tried to click on a result it said internet explorer stopped working and had to close. So I shut down my computer (Toshiba laptop) and restarted and I didn't get that message anymore when I opened up my home page. I did a google search and found that it was some trojan virus that tries to get you to download malware. I'm not entirely sure, but I think the virus is still on my computer because I doubt that simply restarting my computer would fix the problem. I've scanned with Norton antivirus a few times and it comes up clean.
Does anyone know what I should do or where I should go to try to find a solution and to get this virus off of my computer (if it's still there)? I tried going to microsoft.com but it says something like I have to pay sixty bucks to get tech support. Can anyone help?
EDIT: And I have this hard drive or whatever it is that I use to backup my computer every week. I was right to delay the file backup right?
My internet (Internet Explorer) closed and reopened a few hours ago and when it reopened this was on my home page:
Insecure Internet activity. Threat of virus attack
Due to insecure Internet browsing your PC can easily get infected with viruses, worms and trojans
without your knowledge, and that can lead to system slowdown, freezes and crashes.
Also insecure Internet activity can result in revealing your personal information.
To get full advanced real-time protection for PC and Internet activity, register Antivirus 2008.
We recommend you to protect your PC now and continue safe Internet browsing.
Continue to this website unprotected (not recommended).
I tried doing a google search but every time I tried to click on a result it said internet explorer stopped working and had to close. So I shut down my computer (Toshiba laptop) and restarted and I didn't get that message anymore when I opened up my home page. I did a google search and found that it was some trojan virus that tries to get you to download malware. I'm not entirely sure, but I think the virus is still on my computer because I doubt that simply restarting my computer would fix the problem. I've scanned with Norton antivirus a few times and it comes up clean.
Does anyone know what I should do or where I should go to try to find a solution and to get this virus off of my computer (if it's still there)? I tried going to microsoft.com but it says something like I have to pay sixty bucks to get tech support. Can anyone help?
EDIT: And I have this hard drive or whatever it is that I use to backup my computer every week. I was right to delay the file backup right?
Last edited by a moderator: