DonphanAtoZ
New Member
Still no e-mail, and nothing in the spam folder either...
Still no e-mail, and nothing in the spam folder either...
If you never got the auto-response, I would email them again.
Having an issue sent back to the end of a queue? THAT's BAD CUSTOMER SERVICE.And every time you send them a new one on the same topic it goes to the back of the queue.
http://pokegym.net/forums/showpost.php?p=1918927&postcount=11
Having an issue sent back to the end of a queue? THAT's BAD CUSTOMER SERVICE.
evil psyduck, don't take this the wrong way, but that's an answer that qualifies as "bad customer service." This is an issue that makes the user frustrated with the organization. It shows a lack of concern for the user experience.If the email is the same subject and sent by the same person they have no one to blame but themselves. Don't blame it on bad customer service.
evil psyduck, don't take this the wrong way, but that's an answer that qualifies as "bad customer service." This is an issue that makes the user frustrated with the organization. It shows a lack of concern for the user experience.
It would make more sense if when sending a followup e-mail it did not alter the date of the original query thereby dropping it lower in the queue.