My answers are just telling you guys happened on our end. Just a different perspective.
It just seems a little uncalled for to start attacking us publicly without first contacting us.
Your first contact attempt was made (all US central time):
Thu, Feb 10, 2011 at 10:37 PM
We replied to you at:
Thu, Feb 10, 2011 at 11:27 PM
Shouldn't we get a chance to fix the problem before we get bashed for a mistake, it seems 50 minute response time is reasonable?
The OP was made before you apologized xpoke. It is true, you did make a mistake, and maybe you didn't mean for it to happen, but why would you charge 45$ for s WC card?
The post may have been made first, but it wasn't noticed till afterwards (the day we replied to it). We happened to be googled our name because we are seeing how we are indexed on google and stumbled upon this. To add to this, we didn't get an email until after this post was made, so it would be pretty impossible for us to know there is a problem before hand.
Also it was meant to be listed as a collectible, not as a real card. The description stated what it was and when it is a collectible, you can't purchase item from buy box, so you have to read what the item is. We have sold many bent cards like this, so people at least know what they are getting, it is a hope not to cheat anyone.
Full refund was offered, and honestly it was received from an old collection, so cards were all sorted and good cards were just added to soft sleeve + hard toploader and sold.
It IS dodgy to charge that.
This just shows that even experienced players can be fooled sometimes. So what chance do random parents have?
Did you get carried away with the thought of getting an Uxie X for $10-20 less than it's worth?
See answer above on reason for pricing. We don't buy WC decks because they aren't tournament legal, but we do buy people's old lots so we can resell them, so WC cards will occasionally be a part of it.
BUT we believe YOU forgot to mention that, oh, i guess it's not such a big deal that you can't even play the card.
It wasn't NOT mentioned. It was mentioned in the description, but it was accidently listed as "new" instead of "collectible" so it got put into the Buy Box, where description is not read more often than not, that is reason we offered full refund and apologized.
Honestly not trying to be shady, so feel free to ask anything else or accuse us, it is all understandable, but there are always two sides to any story.
---------- Post added 02/19/2011 at 11:28 AM ----------
What a surprise, here's another. Pretty low selling a WC card for so much; I guarantee most of the buyers of the card will be misinformed.
We agree 100% people will be fooled, which is why we meant to put it as a collectible.
This is what the description stated:
WC (WORLD CHAMPIONSHIP) Card!! Mint Condition, will come in toploader + bubble envelope
Since it was purchased from a Buy Box, the description wasn't show, so a refund was offered.