I only had two experiences with them, but both of them were bad.
I needed a card to complete my deck so of course I go to buy one. The price was a little more than what I had wanted to pay, but I was desperate so I decided it was worth it. I had no problem with the price. As some guy was getting the card, I asked how much more the holo ones were (for which I had to clarify were the shiny ones) and he said they were the same price. I asked if I could instead have a holo one and he quickly replied with "no.... you get the one that we give to you..." Already somewhat offended, I head over to the register. No one else was in line. The woman at the register immediately starts ringing up someone else's cards. I tell her that those aren't mine and she throws up her hands in frustration and starts muttering about how busy she is. After this I decided not to buy from them again. However, my girlfriend wanted to stop by before we left on Sunday. She picked out a couple of things and also decided to buy a deck box. We went to the register to pay and the woman (same one) put in everything correctly, but then forgot to grab the box for her. Savannah then kindly asked her to get it for her, and the woman flat REFUSED to get it. She once again started muttering how busy she was and how much we were bothering her. Eventually, we were able to ask one of the guys to grab it but we were both offended that we couldn't get our product after paying for it.
Overall, I wouldn't suggest buying from them. You're supposed to make the customer feel as if they were the only one, and that definitely wasn't the case with GG.
o m g
i am utterly appalled at the stories of this place.
Let me say this.
this lady, whoever she is, is DAAAAAAAAAAAAAAAAAARN lucky she did not treat me like this.
I am MOST defiantly not the type of person who would put up with this.
LADY I DONT CARE HOW BUSY YOU "THINK" YOU ARE, YOU DONT TREAT CUSTOMERS IN SUCH A RUDE, UN-PROFESSIONAL PUBLIC MANOR.
I AM AN IT SUPPORT ADMINISTRATOR, AND THERE ARE JUST 5 OF US FOR A 8000 USER LEVEL ENVIRONMENT. I MOST guarantee YOU I AM BUSIER THEN YOU EVERY DAY OF MY LIFE, HOWEVER I STILL HAVE TO WARE A SHIRT + TIE AND ACT VERY VERY PROFESSIONAL.
I am a 300lb 6'2 ex-football player, I bench 350. you WILL not disrespect me to my face, or will will come to words.
Its also a good thing I didnt notice them treating kids this way, cause yeah, I would just as angry if I saw kids being treated this unfair.
Some of the things that are being reported are outright iligal
BUSINESS CANT REFUSE REFUNDS ON PRODUCTS, IF SO THEY MUST STATE THIS AHEAD OF TIME. IF YOU THINK I'M WRONG, GO CONSULT THE BETTER BUSINESS BURROW.
BUSINESS CANT REFUSE TO GIVE YOU PRODUCT THAT YOU PAYED FOR. THATS CALLED STEALING.
If gathering grounds sees this. Look guys. I was not there, however if you read the gym at all, there were over 1000 people there.
There have been over 300 AT LEAST complaints that I have read on you guys.
How many would it take for you to wake UP! and see that you guys carried yourselves in a very un-professional manor.
and yes this VERY VERY VERY easily could have been solved by haveing 2+ stores
2+ stores give you SOOOOOOOOOOOO many options
- more of every product, so you wont run out.
-competitive prices.
- fair/kind and professional business people, casue they KNOW they have competition.
- Better selection
1 store only is considered a Monopoly people, plain and simple. What if there was only Microsoft? Or only Intel? or only GMC?
yes, this is a smaller venue, but the Macro economic principal still apply to the micro example.
TO SUM THIS UP
:nonono::nonono::nonono::nonono::nonono::nonono::nonono::nonono: